Global law firm is seeking to hire a senior technical support specialist with 3+ years of experience. Responsibilities include providing concierge level technical support service to the firm’s professionals and staff either desk side, phone, email or remotely. Advanced working knowledge of applications and technologies, including, but not limited to, DMS, Microsoft Windows 10/11, Microsoft 365, Citrix, web conferencing software and enterprise service management experience. Advanced knowledge of hardware (desktop/laptop) deployment methods using an image deployment tool (SCCM, etc.). Salary commensurate with experience. Comprehensive benefits package.
Job Categories: Legal Staff
Job Titles: Technical Support Specialist