What Matters Most In Managing Millennials? Communication

January 21, 2016

By Dianna Booher

Millennials, the largest generation in the U.S. population, represent one-third of the total U.S. population. Beyond their sheer numbers, at ages 20-34 in the current workforce, their preferences, habits, and lifestyles are likely to affect how we do business for decades to come.

They are more connected to technology than previous generations, and according to research gathered and reported to the Council of Economic Advisers for their report published October 2014, a quarter of the Millennials think that their connection to technology is what makes them unique. Not only have they had constant access to technology because of its rapid development; the cost of access has dropped dramatically each year.

Millennials sleep with their cell phones nearby, they communicate about their personal lives with chats and photos to “friends” on social media, and they carry on a running text conversation with parents and friends throughout the day. Such has been their common practice.

So when they enter the workforce, what do they expect from a manager and their work culture?  

Connection And Community With People Who Care

Several studies done by Gallup and Pew among this generation report great degrees of closeness between Millennials and their parents—closeness that often extends into the workplace.  Quality of life is a key goal for the Millennial generation. To them, that means staying close to family and friends, having plenty of free time for leisure activities, and being leaders in their communities and society.

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